charlie1
Registered Customer
Newbie

Posts: 6
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« on: May 02, 2008, 10:59:50 PM » |
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I have done all the steps stated in the pdf file. When i go to the generator page, I see a blank page. I cant start anything. I have given the right permissions to the files and folders, and have activated to display warnings and errors. Nothing happens. Please need help, Thanks
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admin
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« Reply #1 on: May 02, 2008, 11:06:08 PM » |
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Please try to remove generator folder and then reinstall it *without changing permissions*. If it is opening correctly in browser, start defining permissions then.
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charlie1
Registered Customer
Newbie

Posts: 6
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« Reply #2 on: May 02, 2008, 11:09:56 PM » |
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is it ok if config.php file still has [external links are visible to admins only] and so? or do i have to change it before uploading?
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charlie1
Registered Customer
Newbie

Posts: 6
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« Reply #3 on: May 02, 2008, 11:30:24 PM » |
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I'm using xcache and some rewrite rules. Could that be the cause?
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admin
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« Reply #4 on: May 03, 2008, 09:37:15 PM » |
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If you have rewrite rules defined for your domain, try to create .htaccess file in generator folder: RewriteEngine off
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charlie1
Registered Customer
Newbie

Posts: 6
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« Reply #5 on: May 05, 2008, 04:09:54 PM » |
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Done. Nothing has changed... Please, help me with this.
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admin
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« Reply #6 on: May 06, 2008, 01:21:23 PM » |
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Please PM me your generator URL and I will check it. If you can provide a temporary FTP access, please include details as well.
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charlie1
Registered Customer
Newbie

Posts: 6
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« Reply #7 on: May 07, 2008, 10:33:06 PM » |
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How can i send you this information privately?
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« Reply #8 on: May 08, 2008, 04:26:32 PM » |
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admin
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« Reply #9 on: May 09, 2008, 02:04:02 PM » |
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Update: the problem was related to session.save_handler PHP setting. It was set to "user" on the server, I've changed it to "files". The issue is now resolved and sitemap has been successfully generated.
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charlie1
Registered Customer
Newbie

Posts: 6
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« Reply #10 on: May 09, 2008, 06:22:40 PM » |
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Thank you very much. How did u change it? on the .htaccess? only for that folder?
Thanks
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« Reply #11 on: May 10, 2008, 07:07:29 PM » |
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I've modified sitemap generator script code for that.
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