Error opening socket

[eenderson]

Hello-

I am unable to complete a crawl of my website. Each attempt ends with the errors below. I have contacted my host and they claim I should be able to run the app via port 80. Thanks

An error occured there was an error while retrieving the url specified: <address>
Error Message: Error opening socket to <address>

[admin]

Hello,

probably there is a configuration problem - it looks like your server doesn't allow local network connections via port 80 (http) - as a result sitemap generator is not able to crawl the site. This is usually related to firewall installed at the host - could you please contact your hosting support regarding this?
I.e., the script itself works via port 80, but it cannot connect to your host via port 80 when running.

[eenderson]

I contacted them again and was told there is a proxy that must be included in all scripts. Is this possible?

Thanks

[admin]

Yes, in case if your server has built-in CURL support, you can manually add the following options in config.inc.php file:

Code:

'xs_usecurl' => 1,
'xs_curlproxy' => '1.1.1.1:3128',

where "1.1.1.1:3128" is your proxy IP and port.

[eenderson]

Sorry, I still recieve the error and cannot crawl.

[admin]

Could you please send me a private message with ftp access for troubleshooting? (including proxy details your hoster provided).