Host will not change permissions
« on: February 22, 2008, 03:41:07 PM »
Hi,

I just purchased this software and I can't change the permissions of the files. When I ask the hosting company this is the response I received...

"You are on a Windows server and due to the nature of Windows servers you can not change the permissions of files via CHMOD. If you like, you can swap to a Linux server, this is free and no files are deleted. You can now make this change from this control panel."

I don't want to change servers so is there any other way around this? If not can I get a refund?

Shame cause this looks good too.

Thanks in advance,

Chris

Re: Host will not change permissions
« Reply #1 on: February 23, 2008, 12:30:02 AM »
Hello,

although most Windows server do not support CHMOD, it's still possible to allow write access in Hosting Control Panel or via Remote Desktop Connection (if you have acces to it).
Re: Host will not change permissions
« Reply #2 on: February 26, 2008, 04:11:02 PM »
I have access to the control panel but no options to do this change.

What do you mean through 'remote desktop connection'? I use Dreamweaver if this is what you mean? This is when I got the error.

Thanks.
Re: Host will not change permissions
« Reply #3 on: February 27, 2008, 12:10:40 AM »
Remote Desktop Connection means providing graphical access directly to the server computer desktop.