Blank Page
« on: May 02, 2008, 10:59:50 PM »
I have done all the steps stated in the pdf file.
When i go to the generator page, I see a blank page.
I cant start anything. I have given the right permissions to the files and folders, and have activated to display warnings and errors.
Nothing happens.
Please need help,
Thanks
Re: Blank Page
« Reply #1 on: May 02, 2008, 11:06:08 PM »
Please try to remove generator folder and then reinstall it *without changing permissions*. If it is opening correctly in browser, start defining permissions then.
Re: Blank Page
« Reply #2 on: May 02, 2008, 11:09:56 PM »
is it ok if config.php file still has [ External links are visible to forum administrators only ] and so?
or do i have to change it before uploading?
Re: Blank Page
« Reply #3 on: May 02, 2008, 11:30:24 PM »
I'm using xcache and some rewrite rules. Could that be the cause?
Re: Blank Page
« Reply #4 on: May 03, 2008, 09:37:15 PM »
If you have rewrite rules defined for your domain, try to create .htaccess file in generator folder:
Code: [Select]
RewriteEngine off
Re: Blank Page
« Reply #5 on: May 05, 2008, 04:09:54 PM »
Done. Nothing has changed...
Please, help me with this.
Re: Blank Page
« Reply #6 on: May 06, 2008, 01:21:23 PM »
Please PM me your generator URL and I will check it. If you can provide a temporary FTP access, please include details as well.
Re: Blank Page
« Reply #7 on: May 07, 2008, 10:33:06 PM »
How can i send you this information privately?
Re: Blank Page
« Reply #9 on: May 09, 2008, 02:04:02 PM »
Update:
the problem was related to session.save_handler PHP setting. It was set to "user" on the server, I've changed it to "files". The issue is now resolved and sitemap has been successfully generated.
Re: Blank Page
« Reply #10 on: May 09, 2008, 06:22:40 PM »
Thank you very much. How did u change it? on the .htaccess? only for that folder?

Thanks
Re: Blank Page
« Reply #12 on: July 11, 2008, 10:05:53 PM »
I've recently uploaded the files as well, but have to go through a vendor to change permissions on the files since we are using an ASP model for hosting our site. What do I need to know to get this working? Thanks.
Re: Blank Page
« Reply #13 on: July 12, 2008, 04:51:58 AM »
You should just allow write access for:
/sitemap.xml file (create an empty file with that name first)
/ror.xml file
/generator/config.inc.php file
/generator/data/ folder
Re: I Have The Same Problem
« Reply #14 on: July 18, 2008, 11:48:52 AM »
Hi,
One of my hosting servers suddenly gives me that blank page too. I have contacted the hosting service but they have no way out of this.

Can admin tell me the way to change my script too?

Thanks