Upgrade Service
« on: March 08, 2012, 10:12:24 PM »
Ok going to take this one question at a time

I sent a e-mail 4 days ago with no answer, maybe somebody here can help me.

I purchased the Pro account for one year for 1000 pages.
Had sitemap generated, says 980 crawled 1,780
I know now that I have more than 1000 pages
How do I upgrade to the 10,000 pages.

Pete
Re: Upgrade Service
« Reply #1 on: March 09, 2012, 02:33:55 PM »
Hello,

you can order the 10,000 pages service on "Subscription" page of your site entry and email us so that we can refund your previous 1000 pages order.
It might be a good idea to let us know an example URl that is not included in sitemap to make there are more than 1000 pages to get indexed.
Re: Upgrade Service
« Reply #2 on: March 09, 2012, 05:58:06 PM »
Ok
So you want me to pay the $80 some dollars and then e-mail you for a refund?

I just want to upgrade and and not have to buy a whole new subscription.

Looking at this forum and seeing it has been 5 days now and you still have not have answered my email and seeing that others on this forum say the get no response from e-mails to you.

Talk about customer service.

Pete
Re: Upgrade Service
« Reply #3 on: March 10, 2012, 07:22:00 AM »
Quote
So you want me to pay the $80 some dollars and then e-mail you for a refund?
Correct.

Quote
Looking at this forum and seeing it has been 5 days now and you still have not have answered my email and seeing that others on this forum say the get no response from e-mails to you.
Please let me know which request has not been answered to you so far.