Thanks for the reply, i have emailed them to double check, 123-reg does mention briefly that it is php compatible but on running a php info check on the website, it does not pull up and information, just showing the code (see link below)
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This would suggest that it doesn't support php although another domain name on 123-reg as well does display the php info (see below)
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Will wait for a reply and get back to you.
Is this what is causing the error?
Thanks
Ben