Please help with my sitemap upload

[2narmy]

Hi guys, thanks in advance for any help you may give me. I have just created a new website which i have uploaded and is running fine,i now need to upload a sitemap, i have followed the istruction on this site but keep getting the following error message at google webtools:

Unsupported file format
Your Sitemap does not appear to be in a supported format. Please ensure it meets our Sitemap guidelines and resubmit.

could anybody please help me , i would be  forever greatful as this is a new business, my website is located at [ External links are visible to forum administrators only ] and i created he sitemap and uploaded it to Sitemap.xml.

thanks again for your help

Chris

[XML-Sitemaps Support]

When sitemap is generated, you should right click on xml sitemap link and save it to your computer, then upload sitemap.xml to your site. Do NOT copy/paste sitemap contents.

[2narmy]

 

Many thanks, i have done what you said and it all now seems fine with no error messages from google, i was making the mistake of copying and pasting the code into a new page.

so thanks for your help


Chris

[frank flintstone]

I've got the same message on [ External links are visible to forum administrators only ]. I did notice that I can't just type in [ External links are visible to forum administrators only ] but had to type in [ External links are visible to forum administrators only ] to get the thing started. I don't think I can just downlaod the link to the sitemap.xml and upload this to my site over writing the sitemap.xml.

Is there something else I can do?

[XML-Sitemaps Support]

Yes, in some cases (depending on server configuration) it is required to append "index.php" to URL. Make sure that you have generated sitemap.

[frank flintstone]

The sitemap is generated, but google is still gives me the following:

Unsupported file format
Your Sitemap does not appear to be in a supported format. Please ensure it meets our Sitemap guidelines and resubmit

[XML-Sitemaps Support]

What is your sitemap URL that you submit?

[frank flintstone]

[ External links are visible to forum administrators only ]

[XML-Sitemaps Support]

Don't you have .htaccess file in domain root folder that might affect xml files handling?

[frank flintstone]

I have one of those but I'm not sure what it does and I can't open it. Can I send you a copy?

[XML-Sitemaps Support]

Yes, please PM me the contents of .htaccess file.