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Author Topic: Error message trying to use satandalone just downloaded  (Read 16944 times)

nainbud

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Error message trying to use satandalone just downloaded
« on: July 18, 2008, 01:14:44 PM »
Hi I have installed the generator and set the permissions as described. However when I go to the 'crawling' tab and try and run the generator I get the following message:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [external links are visible to admins only] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Please help.

Thanks

Nainesh

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Re: Error message trying to use satandalone just downloaded
« Reply #1 on: July 18, 2008, 04:22:57 PM »
Hello,

this issue must be related to the maximum execution time limit on your server, please try to increase max_execution_time option in PHP configuration (php.ini).
Oleg Ignatiuk
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nainbud

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Re: Error message trying to use satandalone just downloaded
« Reply #2 on: July 27, 2008, 04:16:56 PM »
Thanks for the reply. Could you please tell how to/where to do this?

Thanks

XML-Sitemaps Support

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Re: Error message trying to use satandalone just downloaded
« Reply #3 on: July 28, 2008, 05:45:21 AM »
You can try to create a new file called php.ini in generator folder with:
Code: [Select]
max_execution_time=5000
memory_limit=256M
Oleg Ignatiuk
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nainbud

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Re: Error message trying to use satandalone just downloaded
« Reply #4 on: July 28, 2008, 08:30:05 AM »
Thanks

I've tried as you suggested. I then increased the max_execution_time to 9000 but still no joy

XML-Sitemaps Support

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Re: Error message trying to use satandalone just downloaded
« Reply #5 on: July 28, 2008, 07:50:32 PM »
Please create a php file in generator folder with:
Code: [Select]
<?php 
phpinfo
();
?>
and open it to make sure that settings are applied.
Oleg Ignatiuk
www.xml-sitemaps.com
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nainbud

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Re: Error message trying to use satandalone just downloaded
« Reply #6 on: July 29, 2008, 09:48:56 AM »
Please administrator can you give me a little more info in your replies?


[external links are visible to admins only]
Please create a php file in generator folder with:
Code: [external links are visible to admins only]
<?php 
phpinfo
();
?>
and open it to make sure that settings are applied.

What name is this file saved as? Is this the only code to be written in this file? How about the earlier .ini file you suggested I create? Should that have had any other code weitten in it?

I'm sure I'm being dumb but I really need you to give me some step by step procedures.

Thanks for your help

XML-Sitemaps Support

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Re: Error message trying to use satandalone just downloaded
« Reply #7 on: July 30, 2008, 02:26:44 PM »
You should keep the php.ini file in place and create file called "phpinfo.php" with the code provided above. Then open this URL in browser:
http://yourdomain/generator/phpinfo.php
and search for "memory_limit" and "max_excution_time" setitngs on the page.
Oleg Ignatiuk
www.xml-sitemaps.com
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For maximum exposure and traffic for your web site check out our additional SEO Services.

nainbud

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Re: Error message trying to use satandalone just downloaded
« Reply #8 on: July 30, 2008, 05:43:30 PM »
OK I've done this and uploaded it. Here's the info

The max_execution_time = 20

memory_limit = 20M

So obviously the The max_execution_time hasn't been updated....HELP!!

Thanks

XML-Sitemaps Support

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Re: Error message trying to use satandalone just downloaded
« Reply #9 on: July 31, 2008, 02:16:21 PM »
Please PM me the link to your phpinfo page.
Oleg Ignatiuk
www.xml-sitemaps.com
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For maximum exposure and traffic for your web site check out our additional SEO Services.

nainbud

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Re: Error message trying to use satandalone just downloaded
« Reply #10 on: August 04, 2008, 06:37:02 PM »
Hi Thanks for PM, However I am still having no joy even with the 'optimised' crawler settings you had made. Please I need more help to get this up and running.

Thanks in advance

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Re: Error message trying to use satandalone just downloaded
« Reply #11 on: August 05, 2008, 03:39:02 PM »
Replied to your PM.
Oleg Ignatiuk
www.xml-sitemaps.com
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