Can't scan site nor use XML site map tools

[Boppy]

Hi, I cannot get SiteScan to scan my site. Nor can I use the site map tool . I just get a non-specific error message telling me to read SiteScan's FAQs, which do not give any advice.
Google has indexed my site and I am collecting data successfully via Google Analytics.
There is no robot txt in the code.
Please are you able to suggest how I can fix my code?
Thanks in advance,
B

[XML-Sitemaps Support]

t exactly is the error message you get from sitemap generator?