I had XML sitemap installed for the last 8 months and it worked in manual mode- my host doesn't support CRON jobs. We've been doing a lot of changes recently to our web site and wanted to update the sitemap. However, before I did I downloaded and installed version 3.0. I used my FTP program to delete the existing files and and directories under /generator. I then FTP up all the new folders with files from version 3.0. Now when I try and do a manual Run to start a new crawl I get an error that is extremely brief. I can only get part of it on a screen capture and it says that
"An error occurred: There was an error retrieving the URL specified: [external links are visible to admins only]
HTTP headers follow:
Tue, 15 Sep 2009
You are not authorized to view this page."
I presumed that permissions were not set and attempted via FTP. Got same error. I then contacted my host and told them:
"There are two files in the root directory: sitemap.xml and ror.xml. These two need read and write permissions with a numeric value of 666. Also, the folder /generator/data needs to have read and write permissions with numeric value 777."
They responded with "The permission numbers provided e.g. 666, 777 are for a Linux-based platform, and your account is Windows-based, so the numbers do not mean anything there. As of now, there are read, write and execute permissions to sitemap.xml, ror.xml and the folder /generator/data, which appears to be the closest we can set in a Windows environment to your request. Please let us know if we can help you in any other way."
I still get the same error.
Any suggestions? Thanks for your help.