Error in urllist.txt

[TonyZ]

Hello
I have a little problem.
When I go to "View Sitemap" sitemap.html, ror.xml, sitemap.xml everything is okay.
In sitemap.html had problems with encoding but since modified the sitemap_tpl.html of UTF-8 everything is OK
But when I try http://mysite .mysite.net / generator / data / urllist.txt gives me error:
The webpage cannot be found
Thanks in advance for your help.

[XML-Sitemaps Support]

Hello,

let me know your generator URL to check that.

[TonyZ]

Hi,
My site is:
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[XML-Sitemaps Support]

Hello,

please try to set 0666 permissions to generator/data/urllist.txt file.

[TonyZ]

Hi,
This was the first thing I did.
But unfortunately it is not received. 

[XML-Sitemaps Support]

Can you provide a temporary ftp access for troubleshooting? https://www.xml-sitemaps.com/contact.html