No access to generator

[mitch3]

Downloaded files to generator folder in public folder.  Created sitemap.xml and ror.xml and put them in public folder and change permissions on them to 666.  Changed permission on data folder to 777.

When I enter [ External links are visible to forum administrators only ], it takes me to [ External links are visible to forum administrators only ].

I have a .htaccess file in the public folder that reads like this:
Options +FollowSymLinks
RewriteEngine on

RewriteRule ^(.*)-(.*)/(.*)\.html$ index.php?app=$1&ns=$2&ref=$3 [L,PT]

ErrorDocument 404 [ External links are visible to forum administrators only ]


Could this be the problem?
Thanks,
Mitch

[mitch3]

OK, when I access the generator folder, it takes me to the website index page.

[XML-Sitemaps Support]

Hello,

please try to create a file name ".htaccess" in generator/ folder with one line:
RewriteEngine off

[mitch3]

Saw that in another post and have already done that.
Thanks Again,
Mitch

[XML-Sitemaps Support]

Can you provide a tmeporary ftp access via PM to check that?

[mitch3]

Can I email that to you?

[XML-Sitemaps Support]

Yes, please: https://www.xml-sitemaps.com/contact.html

[XML-Sitemaps Support]

Thank you for your PM, you had a generator folder created in upper case like "Generator", I've corrected that.

[mitch3]

That works!
Thanks!!

[civico]

I just install the generator to my public_html folder, and add a .htaccess file with words recommanded, still doesn't work ... need help

[XML-Sitemaps Support]

Can you please provide a temporary ftp access via private message for troubleshooting?

[civico]

still get no respose?

[XML-Sitemaps Support]

I've replied to you 2 days ago, please check your PM inbox.

[civico]

Thank you, it works

[mona]

I have installed the generator folder in the public_html ... and I have created the .htaccess file in the folder as recommended in this thread.... however, I still can not access the generator when going to [ External links are visible to forum administrators only ] ( of course I replaced mysite with my actual sites web address.. lol )