XML Sitemaps Generator

Author Topic: Google shows error when downloading sitemap after initial success.  (Read 15342 times)

snickoloff

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Re: Google shows error when downloading sitemap after initial success.
« Reply #15 on: April 16, 2011, 11:21:39 AM »
Like i said i did this already it does not work. Here i will do it again.

I have done EXACTLY LIKE YOU SAID.

I have changed the path like you want and i have created a new sitemap.

Here it is

[external links are visible to admins only]

IT STILL DOES NOT WORK ----- BIG X

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Re: Google shows error when downloading sitemap after initial success.
« Reply #16 on: April 17, 2011, 06:58:05 AM »
Hello,

sitemapnew.xml looks fine, did you delete sitemap entry in webmaster tools and resubmit it with sitemapnew.xml filename? What exactly is the error message you get now, when clicking on sitemap entry?
Oleg Ignatiuk
www.xml-sitemaps.com
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snickoloff

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Re: Google shows error when downloading sitemap after initial success.
« Reply #17 on: April 18, 2011, 10:14:14 AM »
I have done everything for so many days now. Its getting so bad. I cannot believe one day it works then the next 3 weeks not working. All i ever get are errors. Can you login my server and please look at the files? I have no recourse what to do.

I contacted my host and they say everything is fine on their end its the software. They claim your product has a bug in it.

Google says there are errors.

I did what you said 25 times.

I erased all site maps. I created a new sitemapnew.xml like you said. Chaged permission to 666 like you said.

reuploaded the sitemap and here is what i get..  A BIG FAT X.

With this error message

Sitemap errors and warnings
   Line    Status    Details
Errors    -    
We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit.    
Problem detected on: Apr 17, 2011


Can we try something different? Rather then repetition please? I have done your method 25 times and nothing works..

can you log on my server and see what the hell is going on?

YOur prducts do not work.

Steve

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Re: Google shows error when downloading sitemap after initial success.
« Reply #18 on: April 18, 2011, 07:01:33 PM »
Hello,

can you provide a temporary ftp access in private message to check this?
Oleg Ignatiuk
www.xml-sitemaps.com
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snickoloff

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Re: Google shows error when downloading sitemap after initial success.
« Reply #19 on: April 19, 2011, 08:35:58 AM »
Still waiting.. many days and all sites are non index via sitemap.. this is such a terrible way thing for us here. Sitemap generator does not work.

How can i try the old version since this version is currupted

snickoloff

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Re: Google shows error when downloading sitemap after initial success.
« Reply #20 on: April 19, 2011, 08:44:56 AM »
Can anyone else help at all? Anyone who has had those big fat X's in red from google. I am desperate to get this resolved and will pay for help. It seems nothing can be done about this software and no one can help. I have 18 sites all down now cause sitemaps dont work

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Re: Google shows error when downloading sitemap after initial success.
« Reply #21 on: April 19, 2011, 08:33:12 PM »
Hello,

I replied to your PM yesterday, please check your inbox.
Oleg Ignatiuk
www.xml-sitemaps.com
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snickoloff

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Re: Google shows error when downloading sitemap after initial success.
« Reply #22 on: April 20, 2011, 03:52:29 AM »
its hard to work like this from not getting answers for 48 hours.

The sitemap still not working as per usual. I have google and my host - 10 or so techs looking into it.

I gave youa ccess 2 days ago and you never came to check.

What else is your customers to do

XML-Sitemaps Support

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Re: Google shows error when downloading sitemap after initial success.
« Reply #23 on: April 20, 2011, 07:07:55 AM »
Hello,

you did not include the ftp username, only the password. I've asked for the username in my PM reply to you.
Oleg Ignatiuk
www.xml-sitemaps.com
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