Sitemap generator does not work

[boissy]

Hello, I am very annoyed because I tried again with a sitemap generator, and it does not work.
My database was transferred to a new server with my host, and this operation has changed my IP address geolocation. This is causing the problem? Thank you for your answer

[XML-Sitemaps Support]

Hello,

what exactly is the issue you get?

[boissy]

Hello,
I get nothing. My computer has been infected by a trojan three months ago. I reinstalled Windows. I reinstalled all programs. I reinstalled Sitemap generator and since I no longer able to login to the interface of the generator. I have followed your installation procedure correctly but nothing works. Thank you for your reply.
Sincerely,

France

[XML-Sitemaps Support]

Hello,

try to remove generator/data/generator.conf file to reset configuration if you forgot the password to it.

[boissy]

Hello,
I installed the new configuration. Nothing works. Every time I want to achieve the configuration interface on the web, the server sends me a 500 error. When I want to open a file generator, this message appears: This file is protected by copyright law and Provided Under license. Reverse engineering of this file IS Strictly Prohibited.
Thank you for help, I really need to generate a new sitemap for my online store
Sincerely,
France

[XML-Sitemaps Support]

Hello,

do you open the filw in browser?

[boissy]

Hello!
No, it's impossible to open the file in the browser. As I said in my last post, the following message:
This file is protected by copyright law and Provided Under license. Reverse engineering of this file IS Strictly Prohibited.
I do not understand what the problem is?
Sincerely,

[XML-Sitemaps Support]

Hello,

please let me know your generator URL in private message to check this.