Generator Not Working Properly

[rachel.wilk]

Hi,

I am experiencing an issue with your product. I purchased the generator last week and I can not get it to work on my web site. I have followed all instructions but when I go to "crawling" it "crawls" until I stop it -- I let it go 14 hours over the weekend and nothing was written to any of my xml files. It is clearly getting "held up" on something but I can not figure out what. I have looked thru this forum and I see a lot of people have the same problem. I have increased the memory limit, the max execution time and the max input time as is suggested in some of these posts. It did not work. I have used this program before on a different web site of a similar size and had absolutely no problems.  I need this to work ASAP -- every minute it does not my site maps are down and I am losing traffic on my site. Please advise.

Thanks, Rachel

[XML-Sitemaps Support]

Hello,

please let me know your generator URL/login in private message to check this.

[rachel.wilk]

You fixed this for me yesterday -- thru email. Thanks for the quick response. Rachel

[steveh]

I have the same problem. I have tried many things but nothing works. Help Please!!

[XML-Sitemaps Support]

please let me know your generator URL/login in private message to check this.