Generator crawl Error. There was an error while retrieving the URL specified:

[griffys]

Hi Guys we are running version 6 and have been using XML sitmapper for years.

Suddenly we get an error when trying to run teh generator :

There was an error while retrieving the URL specified: [ my domain]
HTTP Code:

HTTP headers:

HTTP output:

No other details. in error.

We have reinstalled, checked permissions, and also tried our servers IP address, still cant get past this error. Also checked with server admins to insure port 80 is not blocked at firewall.

Any ideas?

[XML-Sitemaps Support]

Hello,

please let us know your generator URL/login to check this.

[griffys]

 Hi - how can I send you the link / (without posting? )  I get an error  - unable to send private messages??

thanks

[griffys]

Bump - any advice on how to send a private message - it gives me an error :

You are not allowed to send personal messages.

[XML-Sitemaps Support]

Please send it via email: https://www.xml-sitemaps.com/contact.html