encoding problem

[contact203]

Hi, I just installed the generator on my website. I parametered configuration and launch the first crawl. The crawl starts well but after a few minutes this message appears: "Error Content Encoding The page you are trying to view can not be shown because it uses a type of compression invalid or unsupported Please.. contact the site owners to inform them of this problem "

The owner is me and I do not know what to do  . Can you help me thank you  (i'm french)

[XML-Sitemaps Support]

Hello,

it looks like your server configuration doesn't allow to run the script long enough to create full sitemap. Please try to increase memory_limit and max_execution_time settings in php configuration at your host (php.ini file) or contact hosting support regarding this.
 

[contact203]

Hi, my hoster answers me that I can not change these settings on my hosting (shared). There there another solution?

[XML-Sitemaps Support]

Hello,  in this case I would recommend to run generator in command line if you have ssh access to your server.

[contact203]

Excuse me but I do not know anything about this procedure. I think it's better for me to demand repayment of the software because I can not use it, unfortunately. 

[XML-Sitemaps Support]

Another option is to setup a cron task in your hosting control panel to run sitemap generator.

[contact203]

Ah ok I can try that! can you tell me what the cron job that I have to say? Thank you 

[XML-Sitemaps Support]

The command line for cron job is displayed on Crawling page of sitemap generator, it looks like:
php /path/to/generator/runcrawl.php

[contact203]

Thank you I will try this manipulation, and then coming back to you to tell you what it is.

[contact203]

Unfortunately I can not initiate cron job I have an automatic message: "it is forbidden to access parent folders (using ..)."...

So I tried with: .... / generator / index.php op = & crawlproc resume = 1    but it also blocks   

[XML-Sitemaps Support]

What is the full command line you enter in cron task?

[contact203]

/usr/bin/php /home/......../......../generator/runcrawl.php

[XML-Sitemaps Support]

Do you use dots ("..") in the command line?
You mentioned that error message is:
"it is forbidden to access parent folders (using ..)."...

[contact203]

No  I put the points which replace the information from my site. In fact I copied / pasted information I found on the "crawling" page

[XML-Sitemaps Support]

Can you provide us with hosting control panel access to check this further? (you can send a private message to me)