Getting error while retrieving the URL specified
« on: May 26, 2019, 04:23:16 PM »
I just started getting the following error message:

There was an error while retrieving the URL specified: [ External links are visible to forum administrators only ]
HTTP Code:

HTTP headers:
x_csize: 0

HTTP output:

Been using version 7.2 for a couple of years now without any problems. I tried enabling the 'Use curl extension' option but I then get the following error:

There was an error while retrieving the URL specified: [ External links are visible to forum administrators only ]
Error message: cURL error (35): Unknown SSL protocol error in connection to [ External links are visible to forum administrators only ]
HTTP Code:

HTTP headers:
x_csize: 0

HTTP output:

Anybody have any ideas on how to fix this issue?
Re: Getting error while retrieving the URL specified
« Reply #1 on: May 26, 2019, 06:35:58 PM »
Probably there is a configuration problem - it looks like your server doesn't allow local network connections via port 80 (http) or 443 (https) - as a result sitemap generator is not able to crawl the site. This is usually related to firewall installed at the host - could you please contact your hosting support regarding this?
Re: Getting error while retrieving the URL specified
« Reply #2 on: May 26, 2019, 09:40:10 PM »
I called GoDaddy and we recycled the app pool and changed the version of PHP from 5.6 to 7.3 and now it seems to be working fine. I tried using v8.0 last year and had some issues with it. Would running v8.0 of the generator on PHP 5.6 have any kind of issues? My problem was getting the correct page count with v8.0. One scan would produce 250 links, the next would produce 300 links and so on. I could not get a constant page count with v8.0.
Re: Getting error while retrieving the URL specified
« Reply #3 on: May 28, 2019, 08:25:04 AM »
Hello,

there should be no compatibility issues with v8.0 and php5.6.