Server Error when I try to run Sitemap Crawl for first time

[ewsopp]

Hello, I just purchased your sitemap script and installed everything following your instruction.

When I try to run the script for the first time, I receive an error:

Server error!

The server encountered an internal error and was unable to complete your request.

Error message:
Premature end of script headers: index.php

If you think this is a server error, please contact the webmaster.
Error 500

I searched your forum and found a related error, you said contact the host. What exactly should I say and/or request?

[XML-Sitemaps Support]

Hello,

do you receive this error on the main script page or when crawling is started?

[ewsopp]

I go to the 'crawling' tab and hit the 'crawl' button. I am then displayed this message: "Please wait. Sitemap generation in progress..." After some moments of time, I get this error:

Server error!

The server encountered an internal error and was unable to complete your request.

Error message:
Premature end of script headers: index.php

If you think this is a server error, please contact the webmaster.
Error 500

[XML-Sitemaps Support]

Hello,

it means that server times out. You should increase max_execution_time setting in your php configuration (php.ini file on your host).

[ewsopp]

Is there a good 'max execution time' I should set it to? Any information I can hand my host would be helpful!

[XML-Sitemaps Support]

Hello,

it depends on how many URLs you have on your site and average page load time (you should multiply those two values).

[ewsopp]

Well, I increased my max_execution_time to 30000 and max_input_time to 60000. I am still receiving the 500 server error. What should I do now?

[XML-Sitemaps Support]

Hello,

please try to execute sitemap generator in shell via command line.

[ewsopp]

I just activated SSH access. Now what do I do?

[XML-Sitemaps Support]

Hello,

you should execute it like:

Code Select Expand

/usr/local/bin/php /path/to/your/generator/runcrawl.php