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Author Topic: 500 Internal Server Error  (Read 16768 times)

stacydufresne

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500 Internal Server Error
« on: July 26, 2008, 02:05:55 PM »
I get the following error when trying to access for the first time:

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [external links are visible to admins only] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.500 Internal Server Error

I've set the permissions per the instructions and the appear correct both in Dreamweaver and on my site's cPanel.

XML-Sitemaps Support

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Re: 500 Internal Server Error
« Reply #1 on: July 31, 2008, 08:52:12 PM »
Hello,


it looks like your server configuration doesn't allow to run the script long enough to create full sitemap. Please try to increase memory_limit and max_execution_time settings in php configuration at your host (php.ini file) or contact hosting support regarding this.
Oleg Ignatiuk
www.xml-sitemaps.com
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For maximum exposure and traffic for your web site check out our additional SEO Services.

stacydufresne

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Re: 500 Internal Server Error
« Reply #2 on: August 02, 2008, 12:15:27 PM »
[external links are visible to admins only]
Hello,


it looks like your server configuration doesn't allow to run the script long enough to create full sitemap. Please try to increase memory_limit and max_execution_time settings in php configuration at your host (php.ini file) or contact hosting support regarding this.

Original settings:
max_execution_time = 30   
max_input_time = 60   
memory_limit = 32M

New settings:
max_execution_time = 60     
max_input_time = 60   
memory_limit = 32M

I'm still getting the same error.

 I have 60/60/16M on my other site for these setting and script runs fine (different webhost). Is there some other setting in PHP.ini I need to look at?

Thanks.

XML-Sitemaps Support

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Re: 500 Internal Server Error
« Reply #3 on: August 02, 2008, 04:03:17 PM »
Try to increase them to 300 and 64M correspondingly.
Oleg Ignatiuk
www.xml-sitemaps.com
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For maximum exposure and traffic for your web site check out our additional SEO Services.

stacydufresne

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Re: 500 Internal Server Error
« Reply #4 on: August 02, 2008, 05:46:49 PM »
[external links are visible to admins only]
Try to increase them to 300 and 64M correspondingly.

New Settings:
max_execution_time = 300     ;
max_input_time = 60   ;
memory_limit = 64M      ;

Here are the new settings...still getting 500 Internal Server error.

XML-Sitemaps Support

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Re: 500 Internal Server Error
« Reply #5 on: August 03, 2008, 07:56:44 PM »
Please let me know your generator URL in PM.
Oleg Ignatiuk
www.xml-sitemaps.com
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For maximum exposure and traffic for your web site check out our additional SEO Services.

 

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