Paid full version but did not receive a download link

[dakz]

Hi,
I purchased the unlimited version a few minutes ago but never received a download link. I checked my spam folder as well but email is nowhere to be found.
My paypal email address is the same one used for registering in this forum.
Also I don´t have access to the Unlimited forum.
Could you please advice?

[XML-Sitemaps Support]

Hello,

please check your email box now - the activation email should have been resent.

[JamesG]

Hi,

I have got the same problem.
I bought it 2 days ago (6.11.2008), sent several mails: to [ External links are visible to forum administrators only ] and [ External links are visible to forum administrators only ] but there is still no answer...
As I see there is something wrong with your order-system...
Please send me the download-link!.

Regards,
Damian

[XML-Sitemaps Support]

Hello,

I do not see the order with your email address and can't find emails from you, please resend me your order details to oleg at [ External links are visible to logged in users only ].
Sorry for inconvenience.

[JamesG]

Hello,

I do not see the order with your email address and can't find emails from you, please resend me your order details to oleg at [ External links are visible to forum administrators only ].
Sorry for inconvenience.

sent...

[JamesG]

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on .....

The message identifier is:     1KyDAM-0006ls-PT
The date of the message is:    Thu, 6 Nov 2008 23:16:57 +0100
The subject of the message is: Re: Receipt for Your Payment to [ External links are visible to forum administrators only ]

The address to which the message has not yet been delivered is:

  [ External links are visible to forum administrators only ]
    Delay reason: SMTP error from remote mail server after RCPT TO:<payments@xml-sitemaps.com>:
    host [ External links are visible to forum administrators only ] [85.92.84.235]: 451 Could not complete sender verify callout

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

And I received the same for "contact@xml-sitemaps.com", means you probably did not get the Payment-Confirmation from PayPal...

Thanks,
Damian

[JamesG]

Edit: the same for [ External links are visible to forum administrators only ].
Your email addresses just do not work!!!!

Thanks,
Damian

[tonker01]

HI -

Same thing happened to me a few minutes ago...

Can someone advise what to do.

Regards,
Vito

[XML-Sitemaps Support]

Hello,

Damian - I have received your email message and just sent you the download link in private message.

Vito - looks like you have paid with eCheck option, your order will be automatically processed when echeck is cleared and Paypal will send the notification.

[sharonmiranda]

New to this forum. Cannot see the "start a new topic" link. Meanhwhile, i have the same issue. No dowload link was sent to me. Purchased today.

Sharon

[XML-Sitemaps Support]

Hello,

it looks like your transaction has been reversed, please try to repeat the order.

[921399]

   Works pretty well for me , my mail received the download link automatically after paid successfully .
That's cool!

[sun_bao]

Hello.
I also miss the download link. The registration in your forum was successful.
I have received a confirmation of the paypal-payment. (Gesendet:  Samstag, 6. Juni 2009 10:58:52)

What can I do?

Greetings from Germany

[XML-Sitemaps Support]

Hello,

I sent you the link in private message.

Hello.
I also miss the download link. The registration in your forum was successful.
I have received a confirmation of the paypal-payment. (Gesendet:  Samstag, 6. Juni 2009 10:58:52)

What can I do?

Greetings from Germany