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Author Topic: Paid full version but did not receive a download link  (Read 16671 times)

dakz

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Paid full version but did not receive a download link
« on: November 06, 2008, 10:17:59 AM »
Hi,
I purchased the unlimited version a few minutes ago but never received a download link. I checked my spam folder as well but email is nowhere to be found.
My paypal email address is the same one used for registering in this forum.
Also I donīt have access to the Unlimited forum.
Could you please advice?

XML-Sitemaps Support

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Re: Paid full version but did not receive a download link
« Reply #1 on: November 07, 2008, 12:39:20 PM »
Hello,

please check your email box now - the activation email should have been resent.
Oleg Ignatiuk
www.xml-sitemaps.com
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JamesG

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Re: Paid full version but did not receive a download link
« Reply #2 on: November 07, 2008, 11:56:06 PM »
Hi,

I have got the same problem.
I bought it 2 days ago (6.11.2008), sent several mails: to [external links are visible to admins only] and [external links are visible to admins only] but there is still no answer...
As I see there is something wrong with your order-system...
Please send me the download-link!.

Regards,
Damian

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Re: Paid full version but did not receive a download link
« Reply #3 on: November 08, 2008, 11:18:27 AM »
Hello,

I do not see the order with your email address and can't find emails from you, please resend me your order details to oleg at xml-sitemaps.com.
Sorry for inconvenience.
Oleg Ignatiuk
www.xml-sitemaps.com
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JamesG

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Re: Paid full version but did not receive a download link
« Reply #4 on: November 08, 2008, 11:56:49 AM »
[external links are visible to admins only]
Hello,

I do not see the order with your email address and can't find emails from you, please resend me your order details to oleg at xml-sitemaps.com.
Sorry for inconvenience.
sent...

JamesG

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Re: Paid full version but did not receive a download link
« Reply #5 on: November 09, 2008, 09:02:58 AM »
Quote
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on .....

The message identifier is:     1KyDAM-0006ls-PT
The date of the message is:    Thu, 6 Nov 2008 23:16:57 +0100
The subject of the message is: Re: Receipt for Your Payment to [external links are visible to admins only]

The address to which the message has not yet been delivered is:

  [external links are visible to admins only]
    Delay reason: SMTP error from remote mail server after RCPT TO:<[external links are visible to admins only]>:
    host xml-sitemaps.com [85.92.84.235]: 451 Could not complete sender verify callout

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.
And I received the same for "[external links are visible to admins only]", means you probably did not get the Payment-Confirmation from PayPal...

Thanks,
Damian

JamesG

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Re: Paid full version but did not receive a download link
« Reply #6 on: November 09, 2008, 04:01:36 PM »
Edit: the same for [external links are visible to admins only].
Your email addresses just do not work!!!!

Thanks,
Damian

tonker01

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Re: Paid full version but did not receive a download link
« Reply #7 on: November 10, 2008, 01:14:53 AM »
HI -

Same thing happened to me a few minutes ago...

Can someone advise what to do.

Regards,
Vito

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Re: Paid full version but did not receive a download link
« Reply #8 on: November 10, 2008, 10:06:51 AM »
Hello,

Damian - I have received your email message and just sent you the download link in private message.

Vito - looks like you have paid with eCheck option, your order will be automatically processed when echeck is cleared and Paypal will send the notification.
Oleg Ignatiuk
www.xml-sitemaps.com
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sharonmiranda

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Re: Paid full version but did not receive a download link
« Reply #9 on: May 12, 2009, 02:54:20 AM »
New to this forum. Cannot see the "start a new topic" link. Meanhwhile, i have the same issue. No dowload link was sent to me. Purchased today.

Sharon

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Re: Paid full version but did not receive a download link
« Reply #10 on: May 12, 2009, 11:06:06 PM »
Hello,

it looks like your transaction has been reversed, please try to repeat the order.
Oleg Ignatiuk
www.xml-sitemaps.com
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921399

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Re: Paid full version but did not receive a download link
« Reply #11 on: May 17, 2009, 10:46:17 AM »
 ;D  Works pretty well for me , my mail received the download link automatically after paid successfully .
That's cool!


sun_bao

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Re: Paid full version but did not receive a download link
« Reply #12 on: June 06, 2009, 11:25:44 AM »
Hello.
I also miss the download link. The registration in your forum was successful.
I have received a confirmation of the paypal-payment. (Gesendet:  Samstag, 6. Juni 2009 10:58:52)

What can I do?

Greetings from Germany

XML-Sitemaps Support

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Re: Paid full version but did not receive a download link
« Reply #13 on: June 07, 2009, 09:36:19 PM »
Hello,

I sent you the link in private message.

Hello.
I also miss the download link. The registration in your forum was successful.
I have received a confirmation of the paypal-payment. (Gesendet:  Samstag, 6. Juni 2009 10:58:52)

What can I do?

Greetings from Germany
Oleg Ignatiuk
www.xml-sitemaps.com
Send me a Private Message

For maximum exposure and traffic for your web site check out our additional SEO Services.

 

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