Sitemap only indexes 363 pages out of 1200+

[Linda7]

Hello.
I just purchased xml sitemap and ran it several times and the maximum pages I've been able to index is only 363.   I have 1200+ pages to be indexed at this time.  The page size is 37.57 mega mb, not sure is that makes any difference I just included this in case it helps solve something.
I've tried it with the default set-up and still have only received around 300 pages. 
Before I purchased the sitemap generator I tried the trail version and I got the maximum 500 page index.
What wrong with picture?
I would really appreciate some help.. because obviously... 363 pages is not unlimited.

Another question why did sitemap scan about 700 pages and only index 363?

Thank you,

Linda

[Linda7]

It's me again,    is anyone here to help?  I've been on here for hours hoping to get a response.

I notice many here seem to have the same problem with the generator not indexing the maximum pages for their site.
I just bought this last night...  feeling a bit unhappy at them moment.

Linda

[XML-Sitemaps Support]

Hello,

could you please PM me your generator URL and an example URL that is not included in sitemap and how it can be reached from homepage?

[Linda7]

I sent you the information you requested around 5am. pst ..USA time.

[Linda7]

Thank you very much Oleg, everything works very well now.  I appreciate your help.

Linda

[XML-Sitemaps Support]

You are welcome!