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Author Topic: Google giving me an error with sitemap, not sure why  (Read 9075 times)

JCDerrick

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Google giving me an error with sitemap, not sure why
« on: November 29, 2010, 02:36:58 PM »
Just purchased and installed the sitemap and everything seems to be normal and validated, but Google is still spitting back this error.

"We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit."

Here is my sitemap:
[external links are visible to admins only]

Am I missing any glaring problems? Any ideas why Google won't accept the sitemap?

XML-Sitemaps Support

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Re: Google giving me an error with sitemap, not sure why
« Reply #1 on: November 29, 2010, 07:51:15 PM »
Hello,

sitemap.xml should reside in your domain root folder.
Oleg Ignatiuk
www.xml-sitemaps.com
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melody.paxton

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Re: Google giving me an error with sitemap, not sure why
« Reply #2 on: December 01, 2010, 05:43:10 PM »
I also have the same error as well

Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead.

What is the supported format and I am NOT the only one having this issue and I have not seen ANY solutions yet. Is there a software update somewhere? How do I fix this?

melody.paxton

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Re: Google giving me an error with sitemap, not sure why
« Reply #3 on: December 01, 2010, 05:46:56 PM »
Let me add, I have had this working on ALL of the corporate sites that our company has built in the last year with no issues at ALL. I decided to check on a list of sites where I KNEW it was working and now ALL of the site maps show the SAME error. What is going on here?

XML-Sitemaps Support

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Re: Google giving me an error with sitemap, not sure why
« Reply #4 on: December 01, 2010, 10:46:59 PM »
Hello,

what is your sitemap URL?
Oleg Ignatiuk
www.xml-sitemaps.com
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