Crawling never start

[paola]

Hello, I have a problem with my Sitemap generator, when I run the crawling, it says 'Please wait. Sitemap generation in progress...' but never starts crawling; and now I can't even load the url of the generator in my browser. Please let me know what can I do! Thank you!!

[XML-Sitemaps Support]

Hello,

please let me know your generator URL/login in private message to check this.