We have been running generator ok in the past but since about May it has not been working for us. We have checked configuration, permissions (and have been assured by the hosting co they are still correct) and spent ages looking for solutions in the forums and documentation.
Sometimes it works – we have run sites of 120 and 320 pages ok but other times these have failed. The fact that it sometimes runs suggests the permissions etc are in fact correct.
The crawl screen does not ever show the progress. – sometimes blank, other times the crawl message frame has the “IE cannot display web page” message. Running it on a site of 4000 pages hung with the IE message.
We have the config set up to only produce one site map (all other sitemap types turned off) but we get up to 4 notifications by email – maybe it is running generator 4 times? It looks to be creating all of the sitemap types (txt, ror etc) even though turned off.
After we receive the email to tell us the map has generated, if we try to go to the configuration page (/index.php?op=config ) we cannot – seems to hang. Also hangs going to the broken links page at
Sometimes when we open our sitemap.xml file from the email there is data, other times not.
In /generator/php.ini we have
max_execution_time = 9500
max_input_time = 500
I have installed the files for v5. I don’t know what to check or try next to try to fix this or debug it further. We need to be able to index a site of 13000 pages and a number of other smaller ones.
Any suggestions greatly appreciated, we need to get this running again!