sitemap_images.xml and sitemap_mobile.xml error on type

[dh.sengi]

Dear Support Team,

How to solve the error issued above..?
Many thanks in advance.

[XML-Sitemaps Support]

Hello,

what is the link to your sitemap?

[dh.sengi]

This is my sitemap link:

www.sigma70-200mm.info/sitemap.xml and it was successfull added,
now I'm trying to add sitemap_images.xml and sitemap_mobile.xml into google webmaster tools..
but I got that error on both files.

How can I add both files into google webmaster tools ?

[XML-Sitemaps Support]

Does sitemap_images.xml file exist on your server?

[dh.sengi]

YES..

The location of sitemap_images.xml and sitemap_mobile.xml same with sitemap.xml. The links should be like this :

[ External links are visible to forum administrators only ]
[ External links are visible to forum administrators only ]

[XML-Sitemaps Support]

Did you check via ftp that sitemap_images.xml file exists?

[dh.sengi]

Dear Support,

I think the problem is "NOT EXIST" or "EXIST", from the picture above you can see that google webmaster already "DETECTED" the file..and note us that the issue of the file is "HTML", the description of issue is " Your sitemap appears to be an HTML page. Please use a supported sitemap format instead".

WHAT THE MEANING OF THE RED SENTENCES ?

[XML-Sitemaps Support]

Hello,

[ External links are visible to logged in users only ] redirects me to [ External links are visible to logged in users only ]

[dh.sengi]

Dear Support,

I have no index.php nor index.html in my root directory, please ceck this views of my xml file in root directory. I have created 6 XML file in root.

[XML-Sitemaps Support]

Can you provide a temporary ftp access in private message for troubleshooting?

[dh.sengi]

Dear Support,

What different between CPanel and FTP ?
Why so important for this script generator in detecting files ? is it some kind of bugs ?

[XML-Sitemaps Support]

Not sure I understand what you mean, sorry.

[dh.sengi]

Dear Support,

Let me try to solve this problem my self first, I'll cantact you latter.

Let me know about this :
- what should I do if sitemap_images.xml and sitemap_mobile.xml not detected by FTP ?


THANKS

[XML-Sitemaps Support]

Hello,

what do you mean by "not detected"?

[dh.sengi]

Hello,

what do you mean by "not detected"?

I mean this one..

Did you check via ftp that sitemap_images.xml file exists?

- what should I do if sitemap_images.xml and sitemap_mobile.xml "not detected" (not exists) by FTP ?