We purchased the generator today for the first time and followed all the instructions - specially about those related to permissions.
What we are finding is that the generator will create the following files no problem, except for sitemap.xml and we are having difficulty understanding why that one file is not being generated in the public_html/ directory.
sitemap.html, sitemap.xml.gz, ror.xml
We did create the sitemap.xml file first, set its permissions, ran the crawler. The only file that did not get created or updated was the sitemap.xml file the others listed above were correct within the public_html directory.
I think we're missing something, but we cannot seem to identify what it is. Can anyone help?
Thanks and much appreciated.