XML Sitemaps Generator

Author Topic: The generator file cannot be openned.  (Read 5616 times)

hanac1984

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The generator file cannot be openned.
« on: July 30, 2014, 05:25:35 AM »

Help~
I followed the installation instruction. But when I tried to start the program and entered [external links are visible to admins only], just this page came up.<?php // This file is protected by copyright law and provided under license. Reverse engineering of this file is strictly prohibited.


I set permissions for the data folder to 777.
This program maybe cannot be working with my FTP...
If I cannot used this program, can I exchange this unlimited sitemap generator to online PRO service?


XML-Sitemaps Support

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Re: The generator file cannot be openned.
« Reply #1 on: July 30, 2014, 04:45:48 PM »
Hello,

It looks like your host doesn't support PHP language though (which is required). Could you please check that with your hosting support?
 
Oleg Ignatiuk
www.xml-sitemaps.com
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hanac1984

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Re: The generator file cannot be openned.
« Reply #2 on: July 31, 2014, 10:33:29 AM »
I asked my hosting company and they replied this PHP file cannot be operated in my FTP.

I thought I purchased same program as Free online sitemap generator.
Is Online PRO service is same as Free one?

Can I please get refund for Unlimited sitemap generator since I cannot use this program?

XML-Sitemaps Support

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Re: The generator file cannot be openned.
« Reply #3 on: August 01, 2014, 07:36:30 AM »
Hello,

Pro service works on our servers and doesn't require to have anything installed on your website (i.e. it would work fine for you).
We will refund your order as requested.
Oleg Ignatiuk
www.xml-sitemaps.com
Send me a Private Message

For maximum exposure and traffic for your web site check out our additional SEO Services.

hanac1984

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Re: The generator file cannot be openned.
« Reply #4 on: August 01, 2014, 07:39:58 AM »
Thank you very much!

 

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