Online pro Service gives x_csize: 0 error
« on: September 16, 2015, 09:13:06 AM »
Hi,

I can't create a sitemap because i getting this error:

Note: there was a problem accessing your website (17 minutes ago):
HTTP Code:

HTTP headers:
x_csize: 0

Do you know what i can do?
Re: Online pro Service gives x_csize: 0 error
« Reply #2 on: September 17, 2015, 08:13:19 AM »
Hi,
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Re: Online pro Service gives x_csize: 0 error
« Reply #3 on: September 18, 2015, 06:34:00 AM »
Hello,

it looks like there is an issue connecting to your website from our servers, can you please contact your hosting support to find out if the following IPs are blocked:
81.19.188.226-81.19.188.238
Re: Online pro Service gives x_csize: 0 error
« Reply #4 on: September 18, 2015, 04:13:13 PM »
The ip range is blocked indeed. The crawling is done with malformed/broken cookies and causing errors.

Can you see what is the reason of this errors? After that the ip range is deleted from the blacklist.
Re: Online pro Service gives x_csize: 0 error
« Reply #5 on: September 19, 2015, 06:06:45 AM »
Hello,

can you please send details (examples) of malformed cookies in the private message to check this?
Re: Online pro Service gives x_csize: 0 error
« Reply #6 on: September 24, 2015, 02:25:17 PM »
Hi,

The cookies are deleted so i cant show them. The IT department asks me if you can send me the detailed requests the tool is using?
Re: Online pro Service gives x_csize: 0 error
« Reply #8 on: September 28, 2015, 09:45:01 AM »
Is it possible that IT manager contact you? Phone or email?

Re: Online pro Service gives x_csize: 0 error
« Reply #10 on: October 09, 2015, 06:54:40 AM »
Ok thanks, my colleague has emailed you this week!
Re: Online pro Service gives x_csize: 0 error
« Reply #11 on: October 20, 2015, 10:29:28 AM »
Hi, is there already an answer on the e-mail from my collegue?
Re: Online pro Service gives x_csize: 0 error
« Reply #13 on: October 22, 2015, 12:06:03 PM »
Hello,

My colleague had just send the mail again, can you confirm that you get it?