my account is frozen

[zapping]

Hello I have an account with yours (pro), but the crawler was frozen on 10% thank you

[XML-Sitemaps Support]

Hello,

from what I see, crawling is currently in progress for your account:
--------
Time elapsed: 18:35:07, Pages processed: 78336 (78126 added in sitemap), Queued: 121884, Depth level: 4, Last updated: seconds ago
--------

Please note that crawler is paused from time to time to avoid sending too many requests to your website.

[zapping]

Yes thank you. But is too much slowly..... almost 3 days and now with 40%.... its normal?

[XML-Sitemaps Support]

Hello,

we limit crawler to have one bot thread per website to avoid sending too many requests to customers websites (and overloading them). We can increase it per request if needed though.

[zapping]

Yes please you can increase it? Now we have huge plan Up to 400,000 pages

thank you

[XML-Sitemaps Support]

Hello,

it has been increased now.

[zapping]

ok thank you