XML Sitemaps Generator

Author Topic: Can't PM or post a problem despite owning the full version  (Read 9070 times)

NeilUK02

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Can't PM or post a problem despite owning the full version
« on: June 04, 2011, 01:34:27 PM »
Hi

I have the unlimited version 5.0 of the generator but I cannot start a topic in it's Forum or PM the owner. My problem is the same many have had and in each case the answer has been to PM the admin with FTP access. But I can't PM or start a topic or reply to a topic in the correct Forum!

XML-Sitemaps Support

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Re: Can't PM or post a problem despite owning the full version
« Reply #1 on: June 05, 2011, 09:32:03 PM »
Hello,

make sure that you use forum username/password that was sent to you along with generator download link via email.
Oleg Ignatiuk
www.xml-sitemaps.com
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NeilUK02

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Re: Can't PM or post a problem despite owning the full version
« Reply #2 on: June 05, 2011, 11:26:24 PM »
Hi

I am doing, but the email address I used when buying it may have been different as it was a while ago. Maybe if I change the email address on the Forum, I do still have access to the old one

neilormsby

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Re: Can't PM or post a problem despite owning the full version
« Reply #3 on: June 05, 2011, 11:38:30 PM »
Hi

Sorted, I didn't I already had this username, I haven't had problems with the software until now. I'll post the problem in the correct section now

Thanks

 

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